• Easy Returns🔄 Return & Refund Policy

  We want you to love your products as much as we do. If for any reason you're not completely satisfied, we've got you covered.

  ✅ Easy Returns

  • Timeframe: You may return your bracelet within 10 days of delivery.

  • Condition: Item must be unused, in its original packaging, and in resalable condition.

  • Exceptions: Due to the metaphysical nature of the product, customized or worn items cannot be returned. Due to the personal and hygienic nature of our body care items—including lotions, oils, washes, and scrubs—we are unable to accept returns or exchanges on these products. This policy ensures the safety and integrity of our offerings for all customers.

    We encourage patch testing before full use, and we’re always happy to answer questions prior to purchase to help you find the perfect match.

    Thank you for understanding and honoring the care we put into every creation.

  💸 Refunds

  • Once your return is received and inspected, we’ll notify you via email.

  • If approved, your refund will be processed within 5–7 business days to your original payment method.

  🔁 Exchanges

  • Prefer a replacement? We offer free exchanges for the same item if it arrives damaged or defective.

  • Please contact us within 7 days of receiving your order with photos of the issue.

  📦 Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • We recommend using a trackable shipping service.

  📬 How to Start a Return

  Email us at themysticrose2025@gmail.com with your order number and reason for return. We’ll guide you through the next steps.

To keep your nickel-free treasures sparkling and safe for sensitive skin, follow these simple care tips:

• 🌙 Avoid Moisture: Remove jewelry before bathing, swimming, or sweating to preserve shine and prevent tarnish.

• 🧼 Clean Gently: Wipe with a soft, dry cloth after wear. For deeper cleaning, use mild soap and water—never harsh chemicals.

• 💎 Store with Intention: Keep in a dry, cool place, ideally in a pouch or box to prevent scratches and oxidation.

• 🛡️ Protect the Magic: Avoid contact with perfumes, lotions, or sprays that may dull the finish over time.

• 🔮 Charge with Care: If you use your jewelry in ritual or energy work, cleanse gently with moonlight, smoke, or sound—never salt or water.

Your jewelry is crafted to be kind to your skin and rich in spirit. Treat it with love, and it will shine for many moons to come.