• Easy Returns🔄 Return & Refund Policy

  We want you to love your products as much as we do. If for any reason you're not completely satisfied, we've got you covered.

  ✅ Easy Returns

  • Timeframe: You may return your bracelet within 10 days of delivery.

  • Condition: Item must be unused, in its original packaging, and in resalable condition.

  • Exceptions: Due to the metaphysical nature of the product, customized or worn items cannot be returned. Due to the personal and hygienic nature of our body care items—including lotions, oils, washes, and scrubs—we are unable to accept returns or exchanges on these products. This policy ensures the safety and integrity of our offerings for all customers.

    We encourage patch testing before full use, and we’re always happy to answer questions prior to purchase to help you find the perfect match.

    Thank you for understanding and honoring the care we put into every creation.

  💸 Refunds

  • Once your return is received and inspected, we’ll notify you via email.

  • If approved, your refund will be processed within 5–7 business days to your original payment method.

  🔁 Exchanges

  • Prefer a replacement? We offer free exchanges for the same item if it arrives damaged or defective.

  • Please contact us within 7 days of receiving your order with photos of the issue.

  📦 Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • We recommend using a trackable shipping service.

  📬 How to Start a Return

  Email us at themysticrose2025@gmail.com with your order number and reason for return. We’ll guide you through the next steps.

Organic Lotion Care & Safety 🌿✨ Our lotions are lovingly crafted with organic oils, butters, and botanicals—free from synthetic additives and full of nourishing intention. To ensure a safe and radiant experience, please follow these care guidelines:

• 🧪 Patch Test First: Always perform a patch test before first use, especially if you have sensitive skin. Apply a small amount to your inner arm and wait 24 hours to check for any reaction.

• 🌱 100% Organic Ingredients: Made with pure, plant-based components. No parabens, sulfates, or synthetic fragrances—just nature’s magic.

• 🌑 Store in a Cool, Dark Place: To preserve freshness and prevent spoilage, keep your lotion away from direct sunlight and heat. Natural oils and herbs may degrade if exposed to high temperatures or light.

• 🧴 Use Within 6–12 Months: As with all organic products, shelf life is shorter. Use regularly and mindfully to enjoy its full potency.

• ❄️ Avoid Contamination: Use clean hands or a spatula to scoop product. Keep lid tightly closed when not in use.

Treat your skin to the sacred softness of nature—each jar is a ritual of care, crafted to nourish body and spirit.